Overview

Perfect products for any size business

Thumbspeak is a mobile relationship marketing platform that enables businesses to drive loyalty and deliver moment of truth insight via smart devices. We are primarily known for two great products:

 

  • Thumbspeak INSIGHTTM, our on-demand DIY application and SMART network for moment of truth insight on any smart device.
  • Thumbspeak CONNECTTM our mobile relationship marketing platform for integrating or building mobile feedback apps.

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Software and platform features

Our software and platform provides you with several unique mobile relationship products. At the core of our platform is our DIY Mobile Feedback Management software that enables you to create and target audience profiles, create and delivery OpinionSeekers and Polls, collect and analyze data, so you can improve your business. For customers that want direct connections with their customers, we have extended the use of the platform to, integrate with your current mobile apps, or build a new custom mobile feedback app. We have pricing options available for all business sizes.

OpinionSeeker
img opinionseeker OpinionSeeker provides you with the most cost effective way to reach either the Thumbspeak audience and our target groups, or your private and target groups.  This unique question set capability has been custom designed for all of the leading mobile platforms, such as the iPhone, iTouch, iPad, Android and Blackberry.  (Android and Blackberry will be available in December) OpinionSeeker enables you to ask the audience up to 20 questions.
  • Select a specific audience (ready-made, customize, or use your own)
  • Enter up to 20 questions or quickly add via a Microsoft Word document
  • Collect responses instantly
  • Rich profile data with each response
Polls
img poll Polls provides you with the most effective way to reach either the Thumbspeak audience and our target groups, or your private and target groups really fast.  This unique polling capability has been custom designed for all of the leading mobile platforms, such as the iPhone, iTouch, Android and Blackberry.  (Android and Blackberry will be available in December) Polls enable you to ask one question at a time at a very effective price point.
  • Select a specific audience (ready-made, customize, or use your own)
  • Enter up to 1 question
  • Collect responses instantly and see results on smart device
  • Rich profile data with each response
Ready-made targets
img readymade As our Thumbspeak audience continues to grow rapidly, we are able to provide you with specific ready-made target audiences to match your customer or prospect targeting criteria. Right now we can target business travelers, men, teens, students, pet owners, gamers, first responders, primary shoppers, men or women only and auto intenders. We will continue to expand these unique targeting capabilities based on the needs of our customers. Target audiences can also be created for your specific private groups as well.
  • Choose OpinionSeeker or Poll and enter question(s)
  • Select a ready-made audience (teens, business travelers, random, many more)
  • Collect responses instantly
  • Like the results... start building a private group
Customize your targets
img customize target As our Thumbspeak audience continues to grow rapidly, we are able to provide you with specific target audiences to match your customer or prospect targeting criteria. Additionally, we provide you with the opportunity to enhance your targeting capabilities through specific attribute targeting. Options today include gender, geography, age, marital status, employment, education, ethnicity and country of origin. You can weight these attributes anyway that you like to reach your specific audiences.
  • Choose OpinionSeeker or Poll and enter question(s)
  • Select pinpoint attribute filters (gender, location, education, many more)
  • Select the incentive amount
  • Like the results... start building a private group
Build a private group (optional)
The Thumbspeak platform also provides you with the ability to build a mobile communication platform directly to your customer base. You can utilize your existing customer house file, transaction file, Facebook or Twitter followers to build your private groups. All you need to do is to invite these connections to join your Private Group on Thumbspeak or we can build a custom application specifically for you. Once the Private Group is established, you will have the ability to leverage all of our capabilities specifically for this group. Question sets, polling and augmenting your demographic and behavioral attributes are just a few of the many benefits from utilizing the Thumbspeak platform.
  • Build private groups within the Mobile Feedback Management Software
  • Invite customers or prospects
  • Send OpinionSeekers or Polls to group
  • Collect responses instantly and gain valuable insight