Privacy Policy

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This Policy explains how your personal information is collected, used, and disclosed by Thumbspeak and its subsidiaries and affiliated companies ("Thumbspeak" or "We"). This privacy policy ("Policy") applies to the Web site of Thumbspeak, including http://www.thumbspeak.com (the "Site") and information Thumbspeak collects for its own use through Thumbspeak's mobile applications. ("Mobile Apps") Thumbspeak has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements including transparency, accountability and choice regarding the collection and use of your personal information.  TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .  If you are not satisfied with our response you can contact TRUSTe here.

PERSONAL INFORMATION COLLECTED

We collect information about you in various ways when you use our Site and Mobile Apps. We collect personal information you provide to us. For example, we collect your name, email address, date of birth, postal address, phone number, fax number, friend’s email address, demographics and other information you provide us on our Site and through our Mobile Apps.


Web site and Mobile App tracking technologies:
When you visit our Site or use our Mobile Apps, some information is automatically collected. For example, when you visit our Site your computer's and mobile device's operating system, device type, carrier provider, Internet Protocol (IP) address, access times, browser type and language, and the Web site you visited before our site are logged automatically. We also collect information about your usage and activity on our Site and in our Mobile Apps. We collect mobile device information in order to send service notices directly to your device.  We may associate information we automatically collect with your personal information such as your log-in ID and information you give us at registration.


Web site tracking technologies:

Cookies. We may automatically collect information on our Site using "cookies." Cookies are small data files stored on your hard drive by a Web site. Among other things, cookies help us improve our Site and your experience. We use cookies to see which areas and features are popular and to count visits to our Site.

 

Third Party Cookies. The use of cookies by our tracking utility company, is/is not covered by our privacy statement.  We do/do not have access or control over these cookies.  Our tracking utility company use session ID cookies to track site usability and improve user experience. 

Web Beacons. We may collect information on our Site using Web beacons. Web beacons are electronic images that may be used on our Site or in our emails. We use Web beacons to deliver cookies, count visits, understand usage and campaign effectiveness and to tell if an email has been opened and acted upon.

 

Blogs/Forums

If you use a bulletin board, chat room, blog or forum on this Web site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages.  We are not responsible for the personally identifiable information you choose to submit in these forums.

USE OF PERSONAL INFORMATION WE COLLECT

We use personal information collected through our Site and through our Mobile Apps for purposes described in this Policy or disclosed to you on our Site or in connection with our Mobile Apps. For example, we may use your information to:

 

  • allow you to create a user account/register with our site;
  • operate and improve our Site, Mobile Apps and Mobile Services;
  • process and deliver contest entries and rewards;
  • respond to your comments and questions and provide customer service;
  • provide and deliver your products and services
  • to send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;
  • to send a one-time email to your friend, upon your request, inviting them to download our Mobile Apps or try our services
  • communicate with you about new contests, promotions and rewards, upcoming events, and other news about products and services offered by Thumbspeak and our selected partners


We do not ask you for, access or track any location based information from your mobile device at any time while downloading or using our Mobile Apps.

 

Thumbspeak may store and process personal information in the United States and other countries.

SHARING OF PERSONAL INFORMATION

We do not share your personal information with third parties other than as follows:

  • with third party vendors, consultants and other service providers (such as an email service provider, reward fulfillment provider and credit card processor) who are working on our behalf and need access to your information to carry out their work for us. These companies will not use the information for their promotional purposes;
  • to (i) comply with laws or to respond to lawful requests and legal process, (ii) to protect the rights and property of Thumbspeak, our agents, customers, survey respondents, and others including to enforce our agreements, policies and terms of use or (iii) in an emergency to protect the personal safety of Thumbspeak employees, its customers, or any person;
  • in connection with any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company.
  • We use a third party service to allow you to provide feedback on our site. If you're sharing private details, you can post privately. They will send your message (with your email address) directly to us, and not to the rest of the community. Please review their privacy policy for their information practices


We may also share aggregated or anonymized information that does not directly identify you.

SECURITY OF YOUR PERSONAL INFORMATION

Thumbspeak takes reasonable industry standard measures to help protect your personal information in an effort to prevent loss, misuse and unauthorized access, disclosure, alteration and destruction.

 

Please be aware that when making a purchase, you will be directed to our 3rd party payment processors website for collection of your credit card number and other order information.  They administer the collection and storage of this information and is subject to their own privacy policy found on their website.  They do not share any credit card information with us.  We assure that our vendor encrypts the transmission of that information using secure socket layer technology (SSL) and follow generally accepted standards to protect the personal information submitted during transmission. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however.  Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

YOUR INFORMATION CHOICES AND CHANGES

You may opt out of receiving promotional emails from Thumbspeak by following the instructions in those emails. You may also send requests about your contact preferences and changes to your previously submitted information by emailing This e-mail address is being protected from spambots. You need JavaScript enabled to view it . This e-mail address is being protected from spambots. You need JavaScript enabled to view it . If you opt out, we may still send you non-promotional emails, such as emails about your accounts or our ongoing business relations. If you have created an admin account from our corporate website, you may access and change your personal information from your “My Account” section.  For users that have downloaded our mobile application, you may access and change only your password from the app itself.  For all other information please send your requests to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Site.

LINKS TO OTHER SITES

Our Site includes links to other Web sites whose privacy practices may differ from ours. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit.

 

CHANGES TO THIS POLICY

If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

 

We reserve the right to modify this privacy statement at any time, so please review it frequently.  If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

CONTACT US

If you have any questions about this Policy, please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

 

Thumbspeak

10115 East Bell Road

Suite 107-236

Scottsdale, AZ 85260

 

Last Updated  09/17/2010